Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer
you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received
it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers,
newspapers or magazines cannot be returned. We also do not accept products that are intimate or
sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)Book with
obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that
has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, then it will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within 15 days from the approval date.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at firstname.lastname@example.org and send your item to: 1/13, Reddy third street,
Behind Hyundai Showroom, Ekkattuthangal, Chennai - 600032
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift
credit for the value of your return. Once the returned item is received, a gift certificate will be
mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and he will find out about
To return your product, you should mail your product to: 1/13, Reddy third street, Behind
Hyundai Showroom, Ekkattuthangal, Chennai - 600032.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may
If you are shipping an item over 5000 INR, you should consider using a trackable shipping
service or purchasing shipping insurance. We don't guarantee that we will receive your returned